Late catering deliveries hurt repeat business. See why Houston restaurants struggle with delivery timing and the operational fixes that keep orders on schedule.
A catering order that arrives 40 minutes late doesn't just annoy one office manager — it can end a relationship with a client who books recurring lunches every week. For Houston restaurants that have built a catering side business, delivery timing is often the single biggest variable separating a five-star review from a lost account. Yet most kitchens still treat delivery as an afterthought, something handled by whoever is free when the order is ready.