https://houstondeliveryservices.com/wp-content/uploads/2024/09/Update-from-Ezcater.mp4 First of all a big thank you to all the drivers who have been with us for years now. It has been hard days working every day to always try to give the best service to our customers. As most of you all know, we distribute food to EzCater in several cities in Texas…
How it works If a driver causes a restaurant to request a significant refund, they will be responsible for covering the cost of the refund. Houston Delivery Services’s deduction policies include a 50% charge of any refund over $50, totaling up to $100. The only exception is the Borrowed Equipment policy, which can include a charge…
The Cartwheel Driver App can be used on iOS and Android devices. We recommend making sure that your device is updated to the latest version. Downloading the App To download the Android version, click here or scan below: To download the iOS version, click here or scan below: Logging In Before using the app, contact…
Once you receive a delivery opportunity, you’ll see where it is and what you’ll make, and can choose to accept or reject it. Once you accept, there are generally three steps, all of which are clearly outlined in the Driver app: Delivering an EzCater Order:EzCater deliveries require a light setup at the delivery destination and…
Gratuity is a large topic in the delivery and catering industry. Requiring a setup, catering is different in nature than typical food delivery. Catering delivery has significantly more work involved. With HDS, our drivers follow instructions from Restaurant Partners, for required set-ups and directions from customers on where the food is to be set up.…
The ideal catering delivery driver for HDS is someone who comes prepared for their deliveries and goes above and beyond for all parties involved in the delivery process. Arriving early at the pickup location will allow you to prepare for that day’s delivery and future deliveries. Arriving early at the restaurant can also be beneficial…
